Teams Phones and Conferencing

Reliable Teams calling aligned to your workflows.

Integritek aligns Teams Phone with proven Microsoft 365 workflows.

Structured design supports smoother team communication.

Integritek supports stable conferencing across managed endpoints.

Discover, Design, Deploy approach helps protect continuity.

Integritek brings Lyra-backed buying scale and practical guidance.

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Trusted Support for Business-Critical Communication

See how responsive guidance helps teams communicate with more confidence.

Great customer service! Call for assistance. Ticket logged in <1 hour and service usually provided within 1 hour also. They ensure the problems are resolved and double check before completing the ticket. Very professional and personable team members!

Jo Heron

IT Director of Distribution Company

Integritek Rocks! For years, they have consistently served up prompt, friendly service, with a professional staff. I would highly recommend!

Richard Heidt

VP of Distribution Company

We have been with Integritek for a number of years and have been extremely pleased. They are very responsive, and their techs have always been very helpful.

David S.

COO of Property Management Company

The team at Integritek is not only tech savvy but very action-oriented, transparent, and quick to respond. I’m sure any company can appreciate this in such a fast paced world where time = money.

Marina Turner

Director of Real Estate Firm

All their service tech’s are AWESOME!!!

Gary Wyatt

Chief Administrator of a Non-Profit

Anything to do with IT, the team at Integritek has created a name for themselves. Anybody who chooses them as a vendor has chosen well. Truly the best-in-class, all-in-one IT solution that I’ve encountered in my 35+ year career working in commercial real estate and development.

Richard S.

CEO of Commercial Real Estate Firm

Property Management Company | Long-Term IT Success Through Responsive Support

For David S., COO of a property management company, technology touches everything, from tenant portals and billing systems to day-to-day staff operations. When IT breaks, the business feels it immediately. That’s why partnering with Integritek, a team that responds quickly and fixes issues thoroughly, has been such a difference-maker.

Commercial Real Estate Firm | IT Partnership Built on Expertise and Trust

When a leading commercial real estate firm needed an IT partner who could handle everything seamlessly, Integritek delivered. From complex systems to day-to-day support, the team proved they’re not just vendors, they’re trusted partners with deep expertise.

Distribution Industry | Rapid IT Response That Keeps Operations Moving

When Jo Heron at a distribution company called with a pressing IT issue, Integritek jumped in immediately. Tickets were logged in minutes, problems were fixed within hours, and every step was double-checked to make sure nothing was missed. The team’s hands-on, professional approach gave Jo real confidence that the operation would keep running smoothly.

Strictly Pediatrics

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Global Cosmetics Brand

Explore our work with a leading company in the cosmetics and beauty products industry.

Awards & Certifications

Teams Phone Services Built Around Business Continuity

Calling, conferencing, and ongoing management

Phone Assessment

Designed for cleaner call flow

Teams Phone planning starts with understanding how calls move through your business today. Integritek reviews users, departments, phone numbers, call queues, auto attendants, shared lines, voicemail needs, and Microsoft 365 readiness.

From there, you receive a practical design that aligns calling with business objectives, reduces confusion, and supports a smoother migration away from disconnected or aging phone systems.

Call Flow Design

Routes calls to the right place

Call routing should reflect how your team actually serves clients, patients, vendors, and internal staff. Integritek configures Teams Phone features such as call queues, auto attendants, voicemail routing, holiday schedules, and escalation paths with your workflows in mind.

The goal is to reduce missed handoffs, improve coverage, and give employees a clear communication structure they can use confidently every day.

Number Migration

Migration with fewer disruptions

Moving phone numbers requires coordination, timing, and clear communication. Integritek helps plan number porting, user assignment, cutover steps, and post-migration validation so the transition is handled with fewer surprises.

By documenting dependencies and communicating timelines, the process is built to protect business continuity and help your team move to Teams Phone with less operational disruption.

Conferencing Setup

Meetings that work consistently

Reliable conferencing depends on more than a meeting link. Integritek helps configure Teams meetings, audio conferencing options, room or device considerations, and user settings so staff can connect more consistently.

This supports clearer internal meetings, smoother client conversations, and better collaboration for teams working across locations, offices, or hybrid schedules.

Licensing Support

Practical licensing guidance

Teams Phone licensing, calling plans, devices, and accessories can become difficult to evaluate without the right context. Integritek provides procurement support that connects technical requirements with budget, usability, and long-term management.

With access to broader purchasing scale through Lyra Technology Group, clients can make better-informed decisions while still receiving practical, relationship-driven guidance.

Ongoing Management

Support as your team evolves

After deployment, your communication environment still needs attention. Integritek provides ongoing guidance and management for user changes, call flow updates, device support, troubleshooting, documentation, and improvement planning.

This helps your Teams Phone environment stay aligned with staff changes, business growth, and evolving workflows instead of becoming another unmanaged system.

Our Elite Partners

Proven IT Experience Behind Your Communication Platform

19 Yr

In Business

~98%

Customer Satisfaction

60 Min

Response Time

Modern Calling That Supports How Your Team Works

Teams Phones and Conferencing should do more than replace a legacy phone system. It should help your staff communicate clearly, transfer calls efficiently, meet without friction, and stay productive across daily workflows.

Integritek evaluates your current calling setup, Microsoft 365 environment, user needs, call flows, devices, security considerations, and growth plans before recommending a path forward. That means your solution is designed around how your business operates, not a generic phone template.

With practical planning, documentation, deployment support, and ongoing management, Integritek helps reduce communication gaps while giving your team a more consistent platform for calls, meetings, and collaboration.

A Structured Path From Legacy Phones to Teams

A successful Teams Phone deployment depends on thoughtful planning, clean configuration, and support that keeps your staff moving.

Assess current phone systems, numbers, call queues, auto attendants, and user requirements.
Design call flows that match departments, coverage needs, schedules, and escalation paths.
Support number porting, licensing guidance, device selection, and Teams configuration.
Improve conferencing experiences for internal meetings, client calls, and hybrid teams.
Document settings and workflows so future changes are easier to manage.

The result is a communication environment built for continuity, clarity, and day-to-day usability.

Ongoing Guidance for Clearer Communication

Communication tools touch nearly every part of your business. When calls drop, meetings fail, or routing is unclear, staff lose time and clients may lose confidence.

Integritek approaches Teams Phones and Conferencing as part of your broader technology foundation. Calling, conferencing, identity, endpoint support, security practices, and user training all need to work together.

That is why the process includes honest guidance, practical recommendations, and ongoing support from a team that understands both technology and business operations. For growing organizations, this creates a more scalable way to manage communication without adding unnecessary complexity.

Plan a Better Teams Phone Environment

Get a clearer path to reliable calling, meetings, and collaboration.

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Frequently Asked Questions

What is included in teams phones and conferencing service?

You receive a complete solution designed to modernize your business calling and meetings. This includes assessment of your current phone setup, structured configuration of Microsoft Teams for calls and conferencing, number porting, device recommendations, call flow design, and ongoing management. The service is tailored around how your team communicates, so you get clear call routing, reliable meetings, and documentation for future changes. Support covers both remote and hybrid work environments, ensuring your staff can connect consistently from any location.

How can teams phones and conferencing benefit my business operations?

Teams phones and conferencing helps your team communicate more efficiently, reduces missed calls, and improves the quality of internal and external meetings. By aligning calling workflows with your daily operations, you avoid the confusion and downtime that come from legacy systems. Seamless integration with Microsoft 365 tools streamlines collaboration, while proactive management reduces disruptions. This creates a more productive work environment and supports your business growth objectives.

What is the process for moving from a legacy phone system to teams phones?

The transition follows a structured “Discover, Design, Deploy” approach:

Discover: Assess your current phone system, user needs, call flows, and devices.
Design: Map new call routing, configure Teams settings, and plan number porting.
Deploy: Implement changes with clear timelines, provide staff training, and document everything for future reference.

Most businesses are fully onboarded within 30 days, minimizing disruptions and ensuring business continuity throughout the process.

How does pricing work and what is the typical timeline for setup?

Pricing reflects your specific needs, including user count, devices, and licensing. Thanks to enterprise-level discounts through Lyra, you benefit from cost-effective options usually reserved for larger organizations. The typical setup timeline is 2 to 4 weeks from assessment to go-live, depending on project complexity. A complimentary consultation and on-site assessment (under most conditions) help determine the right scope and budget before you commit.

What makes this teams phones and conferencing solution different from others?

You get more than just a technical rollout, your solution is designed around your business objectives, workflows, and security needs. Industry-specific expertise ensures your system supports compliance and daily operations, not just basic connectivity. You receive proactive guidance, dedicated support, and access to enterprise-grade pricing with a local partnership feel. Plus, a 90-day guarantee lets you evaluate the fit risk-free on an annual agreement, providing peace of mind during your transition.