IT Managers

Extend your IT team with dedicated, proactive support.

Integritek adds support depth backed by 15+ years of operational IT experience.

Gain added technical bandwidth from a team of just over 30 IT professionals.

Get proven structure from support across 3,500 managed endpoints.

Turn IT priorities into roadmaps built around risk, budget, and growth.

Use Lyra Technology Group scale to improve sourcing and lifecycle planning.

Request a Quote for our IT Managers

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Trusted Support for Teams That Need More Capacity

See why organizations rely on Integritek for practical, people-first IT partnership.

Great customer service! Call for assistance. Ticket logged in <1 hour and service usually provided within 1 hour also. They ensure the problems are resolved and double check before completing the ticket. Very professional and personable team members!

Jo Heron

IT Director of Distribution Company

Integritek Rocks! For years, they have consistently served up prompt, friendly service, with a professional staff. I would highly recommend!

Richard Heidt

VP of Distribution Company

We have been with Integritek for a number of years and have been extremely pleased. They are very responsive, and their techs have always been very helpful.

David S.

COO of Property Management Company

The team at Integritek is not only tech savvy but very action-oriented, transparent, and quick to respond. I’m sure any company can appreciate this in such a fast paced world where time = money.

Marina Turner

Director of Real Estate Firm

All their service tech’s are AWESOME!!!

Gary Wyatt

Chief Administrator of a Non-Profit

Anything to do with IT, the team at Integritek has created a name for themselves. Anybody who chooses them as a vendor has chosen well. Truly the best-in-class, all-in-one IT solution that I’ve encountered in my 35+ year career working in commercial real estate and development.

Richard S.

CEO of Commercial Real Estate Firm

Property Management Company | Long-Term IT Success Through Responsive Support

For David S., COO of a property management company, technology touches everything, from tenant portals and billing systems to day-to-day staff operations. When IT breaks, the business feels it immediately. That’s why partnering with Integritek, a team that responds quickly and fixes issues thoroughly, has been such a difference-maker.

Commercial Real Estate Firm | IT Partnership Built on Expertise and Trust

When a leading commercial real estate firm needed an IT partner who could handle everything seamlessly, Integritek delivered. From complex systems to day-to-day support, the team proved they’re not just vendors, they’re trusted partners with deep expertise.

Distribution Industry | Rapid IT Response That Keeps Operations Moving

When Jo Heron at a distribution company called with a pressing IT issue, Integritek jumped in immediately. Tickets were logged in minutes, problems were fixed within hours, and every step was double-checked to make sure nothing was missed. The team’s hands-on, professional approach gave Jo real confidence that the operation would keep running smoothly.

Strictly Pediatrics

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Global Cosmetics Brand

Explore our work with a leading company in the cosmetics and beauty products industry.

Awards & Certifications

IT Support Built to Work Alongside Your Team

Added capacity, structure, and guidance

Support Augmentation

Relieve daily support pressure

Integritek helps absorb day-to-day support pressure so your internal team can focus on higher-value work. Support can include user requests, endpoint issues, access needs, onboarding, offboarding, and escalation support.

With a dedicated services pod and a team of just over 30 professionals, you gain consistent coverage, clearer ownership, and fewer interruptions competing for your attention.

Project Support

Move projects forward faster

When projects compete with tickets, timelines slip and risk increases. Integritek brings planning and execution support for infrastructure updates, cloud initiatives, network improvements, cybersecurity projects, and system transitions.

The process is structured around Discover, Design, Deploy, giving you clearer scope, documented requirements, practical timelines, and technical support that helps projects move forward with less disruption.

Security Guidance

Strengthen security operations

Cybersecurity becomes more manageable when it is treated as an operating discipline, not a one-time tool purchase. Integritek helps assess risk, improve controls, monitor key systems, and guide security decisions in practical business terms.

You gain ongoing guidance for endpoint protection, access management, backup readiness, user awareness, and proactive risk mitigation, helping you strengthen security without creating unnecessary friction for users.

Documentation

Create clearer IT visibility

Strong IT management depends on accurate documentation and repeatable processes. Integritek helps document systems, vendors, devices, access workflows, support procedures, and escalation paths so fewer details live in one person’s head.

This creates cleaner handoffs, faster troubleshooting, better continuity, and a stronger technical foundation for growth and compliance. Your team gains visibility while leadership gains confidence in how IT is managed.

Procurement Support

Simplify technology sourcing

Technology purchasing can drain time when every hardware, software, licensing, or renewal decision requires research and vendor follow-up. Integritek helps evaluate options, coordinate procurement, and align purchases with technical requirements and budget.

Through Lyra Technology Group, clients can access enterprise-level pricing advantages while still receiving practical guidance from a partner focused on fit, lifecycle value, and long-term manageability.

IT Roadmapping

Align IT with business goals

IT managers need a partner who can talk through priorities, not just close tickets. Integritek supports roadmap planning, budgeting conversations, risk reviews, and technology alignment so decisions connect to business outcomes.

This strategic guidance helps translate technical needs into leadership-ready recommendations, giving you better context for investments, cleaner prioritization, and a more defensible plan for growth, security, and operational resilience.

Our Elite Partners

Proven Depth for Overloaded IT Teams

19 Yr

In Business

3,500

Endpoints Supported

98%

Customer Satisfaction

More Bandwidth Without Losing Control

Internal IT managers are often asked to do more than one team can realistically sustain: user support, cybersecurity, onboarding, vendor management, infrastructure planning, and urgent escalations. Integritek works alongside you as a practical extension of your department, adding experienced hands without taking control away from your team.

The goal is to reduce noise, improve consistency, and help you regain time for the strategic work leadership expects. With a dedicated support model, structured documentation, and proactive management, your environment becomes easier to support, easier to secure, and easier to scale. You stay close to the business while gaining a trusted adviser for planning, execution, and continuous improvement.

A Practical Extension of Your IT Department

Integritek helps IT managers move from constant triage to a more controlled operating rhythm. Support is designed around your priorities, current tools, internal standards, and business risk.

Reduce support backlog with added technical capacity.
Improve documentation for cleaner handoffs and fewer repeated issues.
Strengthen cybersecurity through proactive risk mitigation and ongoing management.
Support employee onboarding, offboarding, hardware provisioning, and access workflows.
Align projects, procurement, and vendor coordination with business priorities.

Instead of replacing your role, Integritek helps protect your time, your roadmap, and your credibility with leadership.

Structured Support Built Around Your Environment

The right partner should make your environment easier to manage, not add another layer of complexity. Integritek uses a clear Discover, Design, Deploy approach to understand your systems, document what matters, and create a support model that fits how your organization actually works.

That structure helps reduce transition friction, protect business continuity, and keep technical decisions tied to operational outcomes. As part of Lyra Technology Group, Integritek brings access to broader peer expertise and enterprise-level buying advantages while maintaining a people-first, relationship-driven support experience. For IT managers, that means deeper bench strength, clearer execution, and a partner who understands that technology has to work for the business.

Find the Right IT Support Partner

Get the bandwidth and guidance your IT team needs to move forward.

Explore IT Support That Strengthens Your Team

See why organizations rely on Integritek for practical, people-first IT partnership.

IT Support for Leaders

Frequently Asked Questions

What does the IT managers service actually provide for internal teams?

The IT managers service extends your internal IT capacity with experienced support staff who handle user requests, cybersecurity, onboarding, hardware provisioning, and vendor management. You get a dedicated support team that integrates with your workflows, offering structured documentation and proactive management. This approach helps you regain time for strategic projects while maintaining full control of your IT environment.

How can IT managers help reduce my team's daily workload?

IT managers help lighten your team’s load by absorbing routine support requests, handling escalations, and streamlining onboarding and offboarding processes. With added technical bandwidth, your staff can focus on higher-value initiatives instead of being stuck in constant triage. This results in fewer repeated issues, improved documentation, and more time for strategic technology planning.

What is the onboarding process like when adding IT managers support?

The onboarding process follows a structured “Discover, Design, Deploy” approach. Initially, your environment is assessed through a complimentary consultation and (in most cases) a free on-site assessment. Transition planning, documentation, and knowledge transfer are prioritized, with most clients fully onboarded within 30 days for a seamless handoff and business continuity.

Is there a minimum commitment or guarantee for IT managers services?

For new annual agreements, you benefit from a 90-day satisfaction guarantee, allowing you to evaluate the service risk-free. If you choose to discontinue within the first 90 days, you can do so without penalty. This gives you confidence to move forward with support tailored to your actual needs and expectations.

What makes this IT managers service different from typical MSP offerings?

This IT managers service is built around partnership, not just issue resolution. You receive:

A dedicated support team who learns your business and operates as an extension of your staff
Tailored solutions for industries like healthcare, legal, and financial services
Enterprise-grade pricing with a local, people-first approach
Access to scalable resources and business outcome-focused IT strategy

The goal is to keep your environment secure, efficient, and aligned with your business goals, not just to fix problems as they arise.