Austin IT Outsourcing Company

Accelerate your business growth with IT outsourcing from trusted experts.

Offload IT burdens with dedicated support that resolves issues in under 120 minutes, without the ticket runaround.

Enhance your cybersecurity posture with industry-tailored, enterprise-grade protection.

Turn technology into a growth engine with vCIO-driven roadmaps that align IT strategy with your business goals.

Accelerate employee onboarding and boost productivity with streamlined support that scales with your business.

Free up internal resources by outsourcing provisioning, support, and maintenance without losing visibility or control.

Request a Quote for our IT Outsourcing in Austin, TX

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Why Local Businesses Rely on Our Proven IT Outsourcing Services

We manage your IT with precision, so your team can focus on achieving results, not getting bogged down by technical roadblocks.

Great customer service! Call for assistance. Ticket logged in <1 hour and service usually provided within 1 hour also. They ensure the problems are resolved and double check before completing the ticket. Very professional and personable team members!

Jo Heron

IT Director of Distribution Company

Integritek Rocks! For years, they have consistently served up prompt, friendly service, with a professional staff. I would highly recommend!

Richard Heidt

VP of Distribution Company

We have been with Integritek for a number of years and have been extremely pleased. They are very responsive, and their techs have always been very helpful.

David S.

COO of Property Management Company

The team at Integritek is not only tech savvy but very action-oriented, transparent, and quick to respond. I’m sure any company can appreciate this in such a fast paced world where time = money.

Marina Turner

Director of Real Estate Firm

All their service tech’s are AWESOME!!!

Gary Wyatt

Chief Administrator of a Non-Profit

Anything to do with IT, the team at Integritek has created a name for themselves. Anybody who chooses them as a vendor has chosen well. Truly the best-in-class, all-in-one IT solution that I’ve encountered in my 35+ year career working in commercial real estate and development.

Richard S.

CEO of Commercial Real Estate Firm

Friends of the Children | IT Solutions That Restore Confidence and Security

After experiencing a system breach that resulted in the loss of donor funds, Friends of the Children needed an IT partner they could trust to protect sensitive information and maintain smooth operations. Integritek provided a tailored, cost-effective solution that strengthened endpoint security, stabilized network performance, and gave staff and donors peace of mind. Their proactive, hands-on approach turned a potentially disruptive situation into a seamless and secure experience.

AI-Powered IT Support | Delivering 24/7 Healthcare Operations Through Autonomous Ticket Resolution

Over the Labor Day weekend, Integritek leveraged its AI support agent, Thread, to fully resolve a healthcare client’s IT issue in real time. By combining AI innovation with hands-on expertise, Integritek ensured uninterrupted operations, faster resolutions, and zero after-hours technician intervention.

Property Management Company | Long-Term IT Success Through Responsive Support

For David S., COO of a property management company, technology touches everything, from tenant portals and billing systems to day-to-day staff operations. When IT breaks, the business feels it immediately. That’s why partnering with Integritek, a team that responds quickly and fixes issues thoroughly, has been such a difference-maker.

Commercial Real Estate Firm | IT Partnership Built on Expertise and Trust

When a leading commercial real estate firm needed an IT partner who could handle everything seamlessly, Integritek delivered. From complex systems to day-to-day support, the team proved they’re not just vendors, they’re trusted partners with deep expertise.

Distribution Industry | Rapid IT Response That Keeps Operations Moving

When Jo Heron at a distribution company called with a pressing IT issue, Integritek jumped in immediately. Tickets were logged in minutes, problems were fixed within hours, and every step was double-checked to make sure nothing was missed. The team’s hands-on, professional approach gave Jo real confidence that the operation would keep running smoothly.

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Awards & Certifications

About Integritek’s IT Outsourcing Company

Integritek delivers reliable, scalable IT outsourcing services designed to reduce risk, lower costs, and eliminate tech headaches.

With a dedicated support team and strategic guidance, we help your business stay focused, secure, and poised for growth.

How We Help

Transform Your Business with Proven IT Outsourcing in Austin

Fully Managed IT Operations
We take full ownership of your day-to-day IT—handling support tickets, user onboarding, system updates, and more, so your team can focus 100% on core business priorities.

Scalable Support for Any Team Size
Whether you’re a 10-person office or a multi-location operation, our services scale with your business needs, ensuring consistent performance, coverage, and expert support.

24/7 Monitoring & Issue Resolution
Our outsourced IT services include around-the-clock monitoring, proactive maintenance, and rapid resolution, reducing downtime and ensuring your business runs smoothly.

Achieve More with Proven IT Outsourcing Services

Work with certified IT experts who deliver fast, practical solutions and consistently exceed client expectations.

Managed IT Services

Get fully managed tech solutions with certified experts ensuring your systems run smoothly, securely, and without disruption.

Cloud Services

Grow with confidence through secure cloud solutions featuring expert setup, smooth migration, and ongoing support.

Cybersecurity

Stay ahead of cyber threats with advanced protection that detects risks instantly and keeps your data safe around the clock.

IT Support

From everyday tech issues to urgent problems, get fast, reliable solutions with most problems resolved on the first call.

IT Helpdesk

Connect with real experts for fast, reliable support, with most technical issues resolved in under an hour to keep your team moving.

Network Support

Ensure smooth operations with secure network support, reliable wireless setup, VPN access, and proactive system monitoring.

IT Consulting

Get expert guidance from our vCIOs and IT consultants to plan effectively, budget wisely, and build smarter, future-ready IT systems.

Disaster Recovery

Stay protected with reliable backups and recovery plans that safeguard your data and reduce the risk of costly downtime.

IT Procurement

Streamline tech buying with expert-recommended hardware and tools customized to fit your business needs and budget.

Our Partners

What Makes Integritek a Top IT Outsourcing Partner

15+ Years

In business

98%

CSAT rating

160+

Companies supported

Get Access to Expert IT Skills Without Hiring

Our IT outsourcing provides your business with instant access to the specialized expertise that’s challenging and expensive to maintain in-house.

Whether you need certified cybersecurity pros, cloud architects, compliance specialists, or infrastructure engineers, we’ve got the right experts ready to step in.

You don’t have to worry about hiring or training; we bring the talent to you. This means you can tackle complex projects with confidence, adopt new technologies more quickly, stay compliant, and overcome challenges that exceed a general IT team’s reach.

Think of it as having a full bench of seasoned experts in your corner without the overhead or long ramp-up time.

Integritek

IT Outsourcing Company in Austin

Leave IT Stress Behind with a Trusted Outsourcing Partner

Boost productivity and peace of mind with reliable, expert-led IT outsourcing tailored for small businesses.

Explore Our Other Services in Austin, TX

Discover a full range of services from certified experts designed to boost your business.

Frequently Asked Questions

What does your IT outsourcing service include?

Our IT outsourcing services are fully managed and designed to cover all of your day-to-day technology needs.

This includes help desk support, employee onboarding and offboarding, hardware provisioning, network management, system updates, and cloud services. We also provide proactive system monitoring, data backup, cybersecurity, and access to a dedicated vCIO for long-term strategic planning and guidance.

Our goal is to completely offload your IT burden, allowing you to focus on running your business without disruption.

How is your IT outsourcing approach different from other providers?

Unlike many IT providers that rely on a round-robin ticket system, Integritek assigns your business a dedicated support pod.

This pod is comprised of experienced, certified technicians who get to know your team, systems, and goals thoroughly. That familiarity means faster, more effective support, fewer recurring issues, and a strengthened partnership over time.

We don’t just solve problems, we proactively help you avoid them and guide your tech strategy for long-term success.

Do you require long-term outsourcing contracts?

No, we don’t lock you into long-term commitments. Our IT outsourcing services are available on flexible, one-year agreements.

And for those choosing an annual plan, we offer a 90-day satisfaction guarantee. If you’re not happy within the first 90 days, you can walk away without penalties.

This risk-free approach provides you with peace of mind and the opportunity to experience our service quality firsthand before committing to a long-term relationship.

How quickly do you respond to IT outsourcing requests?

We take pride in delivering fast, reliable support. Our average response time is under 45 minutes, and most issues are resolved within 2 hours or less.

Because we proactively monitor your systems around the clock, we often identify and resolve issues before you even notice them.

Our goal is to minimize downtime, boost productivity, and keep your team working without interruption, so IT issues never become business roadblocks.

Will outsourcing IT mean losing control of my technology?

Yes, while we manage your IT systems on a day-to-day basis, you retain complete control over your technology decisions.

We operate as a trusted extension of your business, offering strategic recommendations and technical execution, but never taking ownership away from you.

You’ll have complete visibility into your infrastructure, assets, and planning. Our role is to support your goals, not dictate them, helping you scale, adapt, and grow on your terms.

Turn IT Challenges into Business Wins with Expert Outsourcing

Say goodbye to recurring tech issues with outsourced IT that boosts performance and stability within the first few months.

Protect your business 24/7 with advanced cybersecurity, real-time threat detection, and proactive system monitoring.

Keep your team productive with fast, dependable support that resolves the majority of issues on the first call.

Choose flexible IT outsourcing with no long-term contracts, offering scalable and straightforward support tailored to your business.

Get expert guidance through vCIO services, clear IT roadmaps, and smart purchasing decisions that fit your goals and budget.

Request a Quote for our IT Outsourcing Services!

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