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Austin IT Support Company
Avoid costly delays with reliable IT support in Austin that you can count on!
Resolve IT issues quickly with an average 5-minute response time that keeps your business running without costly delays.
Prevent outages before they happen with 24/7 IT monitoring that maximizes uptime and boosts day-to-day productivity.
Solve problems faster with a dedicated IT support pod that knows your systems and works as an extension.
Leverage 15 years of IT expertise to gain consistent support and solutions that scale with your business.
Make smarter decisions with routine IT reports that provide clear insights into system health performance trends.
Request a Quote for our IT Support Services in Austin, TX!
Proud to partner with
Why Austin Businesses Trust Us for Reliable IT Support
Consistent, hassle-free IT support that ensures your day runs without interruption.
“So happy to have partnered up with Integritek for all of our IT and telephony needs. Consistent and quick response time, a dedicated account rep who understands our industry/needs and a proactive team that addresses concerns before they become issues!”
Rachel Ramsey
“Solid IT company to work with here in Austin. Jake and the team have been persistent in getting to know our business issues while setting up a program that meetings our needs.”
Dave Sagraves
“Integritek provides great support for all IT/Phone issues. I am not the most tech savvy and their staff is always helpful and patient. They have been great during the pandemic and addressing our needs to go remote and helping us with the transition. I would highly recommend this company to anyone looking for IT or phone support. 10/10.”
Melaina Zurich
About Integritek’s IT Support Services
Integritek provides reliable, personalized IT support designed to keep your business running smoothly, reduce downtime, and help your team stay productive every day.
OUR CLIENTS
How We Help
Austin IT Support That Understands Your Business Inside and Out
Dedicated Support Team
Say goodbye to the rotating helpdesk, our dedicated IT support pod works as an extension of your team, delivering fast, personalized service every time.
30-Day Seamless Onboarding
Switching providers doesn’t have to be a hassle. Our structured onboarding process gets your systems fully integrated and supported in just 30 days.
90-Day Satisfaction Guarantee
We’re confident in our service, so confident, you can leave your annual agreement within 90 days if we don’t meet your expectations, no penalties.
Customized IT Support Built Around Your Business Needs
Reliable IT support that delivers expert service and keeps your systems up so your business never skips a beat.
We proactively identify and resolve issues before they become disruptions, keeping your operations running smoothly and securely.
With real-time monitoring and routine checkups, your infrastructure remains stable, your data stays protected, and your team can focus on what matters most: growing the business.
From basic troubleshooting to more complex technical issues, our dedicated technicians deliver responsive assistance that keeps your employees productive.
Whether it’s software errors, login issues, or device connectivity, our helpdesk is built to minimize frustration and downtime while delivering exceptional service with every interaction.
Our network support services cover everything from setup and configuration to ongoing management of routers, switches, firewalls, and wireless systems. We monitor for bottlenecks, optimize performance, and ensure security protocols are in place.
Whether you’re scaling your business or maintaining multiple locations, we keep your connections strong, your data protected, and your workflows uninterrupted.
Whether it’s a critical hardware issue, network installation, or major project deployment, we dispatch experienced technicians who understand your setup and act quickly.
Our local presence ensures minimal delays, faster resolution times, and reliable support during emergencies, migrations, or infrastructure changes that require physical attention.
Using secure remote tools, we troubleshoot issues, install updates, resolve user errors, and handle system alerts, often before your team notices a problem.
Ideal for hybrid workforces and multi-location businesses, our remote support keeps your operations flexible and responsive without the wait for in-person service, helping you maintain efficiency across every device and location.
Integritek Delivers IT Support Backed by Real Expertise
98%
Average client satisfaction rating
160+
Companies supported
3,500+
End-points managed
Tiered IT Support Structure for Faster Issue Resolution
Integritek’s IT Support operates on a tiered support structure that ensures every issue is addressed at the right level of expertise from the start.
From routine helpdesk tickets to complex technical challenges, our team routes requests to specialists best equipped to resolve them quickly and accurately.
This approach minimizes escalations, reduces resolution times, and improves the overall end-user experience.
Whether it’s a simple software glitch or a deep-rooted infrastructure issue, your team benefits from fast, knowledgeable, and efficient support every time they reach out.
Integritek
IT Support in Austin
1949 S I-35 Frontage Rd Suite 203, Austin, TX 78741, United States
Restore Efficiency with Trusted, Around-the-Clock IT Support
Reliable IT support that keeps your systems running, minimizes downtime, and helps your team stay focused and productive.
Discover Our Other Services in Austin, TX
Unlock reliable localized support with our wide range of technology services.
Frequently Asked Questions
We help reduce downtime by providing continuous monitoring, proactive maintenance, and fast response times when issues arise.
Our team is always watching your systems to catch potential problems before they impact your operations.
With a dedicated support team that understands your setup, we’re able to resolve issues faster and more effectively, keeping your employees productive, your data secure, and your business moving forward without unnecessary interruptions or delays.
Our approach is built around consistency, relationships, and results.
We don’t send your tickets into a rotating helpdesk queue. Instead, you’re assigned a dedicated support pod that becomes familiar with your systems and business needs.
This allows us to resolve issues faster and offer more strategic insights. We focus on being your long-term technology partner, not just a fix-it service by aligning IT solutions with your goals, operations, and growth strategy.
You can expect a response within 5 minutes on average, and many routine issues are resolved even faster through our remote tools.
For urgent matters, we prioritize response time based on severity to keep your business running smoothly. Our team understands that every minute of downtime matters, which is why we’re structured for speed, accountability, and proactive communication.
You’ll never be left wondering when help is coming, we stay in touch every step of the way.
Our IT support includes helpdesk access, 24/7 system monitoring, remote and on-site support, network management, cybersecurity, and user onboarding and offboarding.
We also assist with hardware provisioning, vendor coordination, and software troubleshooting. All of our services are tailored to your environment, which means you get only what you need, nothing more, nothing less.
We’re here to provide full-spectrum IT support that scales with your business and evolves as your technology needs grow.
We implement a layered security strategy that includes endpoint protection, firewall management, data encryption, threat detection, and employee security training.
Our systems are monitored continuously, helping us respond to risks in real time. We also stay up to date with compliance requirements like HIPAA, PCI, and others to help ensure your business meets industry standards.
Our focus is to protect your data, maintain business continuity, and reduce risk without slowing you down.
Responsive IT Support Your Team Can Count On
Track every issue in one place with centralized ticketing that improves visibility, accountability, and resolution speed.
Boost reliability with standardized IT processes that deliver consistent, efficient support across your entire environment.
Reduce risk by minimizing shadow IT with secure, approved tools that keep your team productive and your data protected.
Streamline operations with our IT support that eliminates recurring issues and frees up your internal resources.
Simplify license management with expert software tracking that avoids compliance risks, missed renewals, and unnecessary costs.
Request a Quote for IT Support Services!
