Simply Put, We Believe that Companies Deserve Better IT.
Who We Are
So, what is Integritek? Technically speaking, Integritek is a leading provider of managed services for small and medium-sized businesses across a wide range of industries. In practice, however, our goal is to be more than just a technology provider – we strive to be a trusted partner, providing our customers with exceptional service and helping their teams achieve lasting success. That’s why we assign each customer a dedicated team and work alongside them to create a technology roadmap that complements their business goals.
So, what’s our deal? At Integritek, our mission is straightforward – to simplify technology. We recognize that our customers form the lifeblood of our communities, and we want to ensure that they can focus on what they do best – running their business, without having to worry about their technology. Our philosophy is that we treat our customers’ businesses as if they were our own and always go above and beyond to meet their needs.
Our Company Values
Integritek is a values-driven organization that believes in the power of partnership and strives to elevate both our customers and team members to higher levels of success. We value collaboration, encourage creative thinking, and treat our customers’ business as if it were our own.
Win Right
We are a growth-oriented team that has an innate drive to help our customers win – the right way. Our clients serve our local communities, and their success helps make the world around us a better place. We are dedicated to providing them with honest, transparent, and consistent service.
People First
People are our top priority, whether it’s our customers or our team members. That’s why we’ve designed IT support tailored for organizations that prioritize their people. Our goal is to make technology more human-centric, creating conditions that enable others to achieve their full potential.
Stronger Together
We believe in the power of teamwork and recognize that when we all work together, we are stronger. Our team embraces diversity and seeks to leverage the strengths, perspectives, and experiences of others to make the best decisions possible for our customers.
Be Curious
We value curious minds who question the status quo, push others to think differently, and help solve complicated problems with creative solutions. Technology is constantly changing, and it is essential that we continually re-imagine a future beyond the present to help us adapt and evolve.
Own It
With a strong focus on partnership, we strive to treat the business of our customers as we would our own. That’s why we empower our team to think like business owners and promote a culture that values responsibility, proactivity, and dedication to success in all aspects of our work.
Our Approach To It
The Integritek Difference
Standard MSP
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Maintain Status Quo
Keeping your IT systems “as is” which leaves you behind as technology changes and evolves.
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Shared Service
Standard support model that assigns you an available technician that may or may not know your business
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Reactive Support
Provider responds to issues or incidents as they occur rather than preventing them from happening
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Inconsistent Communication
Delays in responding to requests or lack of clarity on the status of ongoing support tickets
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Unable to Scale
Lack of capacity or resources to support the ever-changing needs of your business
Integritek
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Partners in Growth
We are a strategic partner that is invested in your company’s success and growth.
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Dedicated Team
We assign a dedicated support pod to your business to act as an extension of your team
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Proactive Support
We take a preventative approach to managing and maintaining your IT infrastructure and systems
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Responsive Expertise
Our team of support technicians is available to respond to your issues immediately.
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Built for Scale
We are able to accommodate your growing IT needs as your business expands or evolves.
Our Proven Process
Team Up With Us
Effortless Onboarding
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Stress-Free Discovery
We start by identifying your pain points, technology workflow, and unique business needs
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Built For You
Tailored proposal built to solve your unique challenges in a way that won’t break the bank.
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Meet Your Team
Meet your new IT team as we quickly work to ensure a smooth transition of services.
Effortless Onboarding
- Stress-Free Discovery
- Built For You
- Meet Your Team
People-Focused Tools and Processes
Integration
Seamlessly integrate our tools and systems into your business as we work to simplify your technology.
Responsive Support
You have a dedicated support team that has your back whenever you need it.
Analyze & Iterate
Adapt to the evolving needs of your business to support your growth over the long-term.
Strategic Partnership
Collaborate on technology strategy and infrastructure, building a trusted partnership.
Speak With One Of Our
Certified Technology Experts
One of our certified technology experts will review your existing IT program, identify your pain points, and discuss your business goals and objectives.