The IT Team You Stop Having to Think About

Managed IT is a flat monthly rate per seat, so your bill doesn’t swing around from month to month. Larger one-off projects are quoted separately. We recommend booking a consultation first to understand how we can deliver value for you, and to make sure we’re a fit before either side commits.

Our helpdesk covers you around the clock, every day of the year, so a real problem never has to sit until morning. Routine, lower-priority requests get worked during normal business hours, which keeps costs sensible. But a server going down at midnight or a breach over a holiday weekend does not keep office hours, and neither do we when it counts. Someone who can actually act is reachable.

A bit, yes. Staff pasting client information into personal AI accounts is a genuine confidentiality risk, and most firms have not addressed it yet. Integritek Secure AI, powered by Hatz.ai, gives your whole team safe access to the major AI models without that exposure. It is priced on what you actually use rather than a flat fee per person, so you can roll it out to everyone without betting the budget on a tool nobody may touch.

Most clients are fully onboarded within about 30 days. We start by mapping your entire environment and documenting what we find, which usually surfaces a few things your last provider never wrote down anywhere. Then we manage the handoff in stages so your team keeps working throughout. Switching providers is rarely anyone’s idea of fun, but it is a problem we have solved many times, and we run it so you do not have to.

Agreements are annual, not multi-year lock-ins designed to trap you. And if the relationship ever stops working, our instinct is to sit down and sort it out rather than hide behind a clause. We would honestly rather lose a client who is not happy than keep one who feels stuck, because a firm that wants out is not a firm we can do good work for anyway. Staying should be your choice, every year.